Master Business Administration: Specialization Information and Knowledge Management (IKM)
Increasingly and irreversibly, organizations' innovative capacity depends on information and knowledge being created and shared both internally and externally – within the organization as well as with partners, competitors and customers. Therefore, effectively managing information and knowledge processes (both internal and external) is an essential condition for organizational success. The specialization Information and Knowledge Management focuses on innovative organizational and technological arrangements that are used in the management of these information and knowledge processes to meet the challenges organizations face in the modern economy.
Examples
The increasing information and knowledge-intensiveness of organizational processes confronts today's organizations with unprecedented challenges in terms of management, innovation, technology, strategy and organizational forms. For instance, in order to stay innovative, organizations increasingly realize the importance of connecting with ‘outside' information and knowledge, e.g. from other organizations or consumers. In order to establish such connections, both new organizational forms and new online technologies are used. Examples of new organizational forms are communities of practice, network organizations, user communities, outsourcing and offshoring arrangements and virtual organizations. Examples of technologies that are used to facilitate such organizational forms are E-Business applications, Web 2.0 or Enterprise 2.0 applications like social networking, wikis, blogs, etc., as well as more traditional information systems.
Specialization
This specialization provides students with a thorough academic understanding of the new organizational and technological challenges in managing information and knowledge processes, and the capacity to think of possible innovative answers. The focus in the courses within this specialization is on the actual interactions between parties (individuals, organizations, etc.) involved in these processes – and how these are related to organizational and technological characteristics. The specialization has a strong academic focus, in the sense that theory and research are emphasized.
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